Otter.ai vs Outreach Kaia

In short

• Both: Writes and edits, Summaries, Meeting notes, Automations, AI agents, Connects your apps, Mobile app
• Only Otter.ai states: Searches your work, Real-time collaboration, API, Single sign-on, Admin controls

Otter.ai

Otter.ai records meetings, creates live transcripts and summaries, and lets teams search, share, and discuss conversations with AI.

Plans

Basic

Free

• Zoom, MS Teams, and Google Meet
• AI Chat within and across meetings
• 3 lifetime audio/video file imports
• Live transcription
• Speaker identification
• 300 monthly transcription minutes

Pro

• $8.33/user/month
• $16.99/user/month

• 1,200 in-app recording minutes
• Advanced AI workflows
• 10 monthly audio/video file imports
• Up to 90 mins/meeting
• Unlimited storage
• Advanced search, export & playback

Business

• $19.99/user/month
• $30/user/month

• Unlimited meetings + in-app recordings
• Custom AI workflows
• Unlimited audio/video file imports
• Up to 4 hours/meeting
• Enhanced admin features: activity logs, usage analytics, and more
• Prioritized support

Enterprise

Price on request

• Unlimited custom AI workflows
• Otter Sales Notetaker
• Custom integrations (CRM, dialers)
• SSO, SCIM, Domain Capture
• Enterprise-grade security & controls
• Customer Success Program

Prices checked 2026-09-24 on the maker’s page.

Capabilities

• Writes and edits — “help you create follow-ups, reports, and content.” source
• Summaries — “Otter turns every meeting into a clear summary with decisions, action items, and insights.” source
• Meeting notes — “Joins Zoom, MS Teams, and Google Meet to automatically write and share notes” source
• Searches your work — “Otter AI Chat searches across your meetings and connected apps to instantly answer questions and help you create follow-ups, reports, and content.” source
• Automations — “Clear next steps are automatically captured and assigned from every meeting.” source
• AI agents — “From live demos to booked meetings, our SDR Agent handles it all right from your website.” source
• Connects your apps — “Countless integrations automatically connect your meetings to tools like Slack, Zoom, Salesforce, Claude, Google Drive, and many others.” source
• Real-time collaboration — “Meetings grouped by team, project, or topic so everyone can find recordings and collaborate in one shared space.” source
• Mobile app — “iOS and Android apps” source
• API — “Otter API & Webhooks” source
• Single sign-on — “SSO, SCIM, Domain Capture” source
• Admin controls — “Enhanced admin features: activity logs, usage analytics, and more” source

Outreach Kaia

Outreach Kaia records and analyzes sales conversations, coaches reps in real time, and turns call insights into summaries, actions, and CRM updates.

Plans

Amplify Plus

Custom

• 50,000 AI Credits
• Real-time transcription
• Action item detection
• AI summaries, sentiment analysis, and playlists
• Zoom, Microsoft Teams, Google Meet, and Cisco Webex integrations

Amplify Pro

Custom

• 100,000 AI Credits
• Everything in Plus
• AI forecast projection and forecasting assist
• Scenario Planner, Forecast Rollups, and Forecast Trends
• Advanced managed services

Amplify Essentials

Custom

• 10,000 AI Credits
• Real-time coaching and content cards
• AI summaries, action item detection, and sentiment analysis
• Meeting insights and analytics
• Zoom, Microsoft Teams, Google Meet, and Cisco Webex integrations

Amplify Core

Custom

• 25,000 AI Credits
• AI Assist for accounts, emails, and calls
• Multi-channel engagement and sequences
• Meeting scheduling and tasks
• Account planning and relationship maps

Prices checked 2026-09-25 on the maker’s page.

Capabilities

• Writes and edits — “such as generating a personalized message or completing an individual search” source
• Summaries — “AI Summaries - Meetings & Deals” source
• Meeting notes — “Outreach's Conversation Intelligence capabilities, powered by Outreach Kaia™, joins and records live meetings, captures real-time transcription, and delivers on-demand confidence with live battlecards.” source
• Automations — “Insights from calls and meetings help reps and managers move deals forward, with capabilities that auto-update fields, and auto-generates meeting summaries and follow ups with action items.” source
• AI agents — “Outreach is the only agentic AI platform that unifies prospect engagement, customer retention, coaching, and revenue intelligence with integrated AI Agents that can autonomously execute the work.” source
• Connects your apps — “Streamline sales workflows and maximize Rep productivity by connecting your favorite apps with Outreach.” source
• Mobile app — “Mobile App” source

Security

• SOC 2 Type II — “SOC 2 Type II” source
• SOC 2 — “SOC 2 Type II” source
• ISO 27001 — “ISO 27001” source
• ISO 42001 — “ISO 42001” source