Fathom vs Otter.ai

In short

• Both: Writes and edits, Summaries, Meeting notes, Searches your work, Automations, Connects your apps, Real-time collaboration, API, Single sign-on, Admin controls
• Only Otter.ai states: AI agents, Mobile app

Fathom

Fathom records meetings, creates transcripts and summaries, identifies action items, and connects meeting insights to work tools.

Plans

Team

• $15 /month / per user
• $19 /month / per user

• Unlimited meetings captured & instant AI summaries
• AI generated action items
• Conversational meeting assistant
• Playlists of highlights from meetings
• Collaboration using comments, folders, keyword alerts, + more

Business

• $25 /month / per user
• $34 /month / per user

• Everything from Team
• CRM field sync, updating records after meetings automatically
• Deal View summarizing insights
• Coaching metrics & AI scorecards
• Advanced call summaries, including custom summaries*

Enterprise

Price on request

• Everything from Business
• Launch Assist Onboarding Program
• Organization-wide security controls
• SSO & SCIM provisioning
• Custom data retention programs
• Dedicated Success Manager & priority Support SLAs

Free

Free

• Unlimited recordings + transcriptions
• Choice of bot-free (in beta) or bot capture
• Instant AI call summaries
• Clips, playlists + search across calls

Premium

• $16 /month / per user
• $20 /month / per user

• Everything from Free
• Advanced call summaries
• AI-generated action items
• Conversational meeting assistant
• Custom meeting bot

Prices checked 2026-09-25 on the maker’s page.

Capabilities

• Writes and edits — “AI follow-up emails” source
• Summaries — “Fathom summarizes your meetings so you can focus on the conversation.” source
• Meeting notes — “Automatic notes, summaries, and updates reduce follow-ups and admin across the team.” source
• Searches your work — “Clips, playlists + search across calls” source
• Automations — “Automate key meeting workflows using Zapier, Make.com, and more.” source
• Connects your apps — “Meeting notes, insights and action items sync automatically with your tools – Slack, Salesforce, HubSpot, Notion, Asana, and beyond – without you lifting a finger.” source
• Real-time collaboration — “Collaboration using comments, folders, keyword alerts, + more” source
• API — “Public API & MCP” source
• Single sign-on — “SSO & SCIM provisioning” source
• Admin controls — “Organization-wide security controls” source

Security

• SOC 2 Type II — “SOC 2 Type II” source
• SOC 2 — “SOC 2 Type II” source
• GDPR — “Data Processing Agreement (DPA)” source
• HIPAA — “SOC 2 Type II HIPAA GDPR CCPA” source
• Not trained on your data — “Forbidden from training AI on Fathom Customer Data” source

Otter.ai

Otter.ai records meetings, creates live transcripts and summaries, and lets teams search, share, and discuss conversations with AI.

Plans

Basic

Free

• Zoom, MS Teams, and Google Meet
• AI Chat within and across meetings
• 3 lifetime audio/video file imports
• Live transcription
• Speaker identification
• 300 monthly transcription minutes

Pro

• $8.33/user/month
• $16.99/user/month

• 1,200 in-app recording minutes
• Advanced AI workflows
• 10 monthly audio/video file imports
• Up to 90 mins/meeting
• Unlimited storage
• Advanced search, export & playback

Business

• $19.99/user/month
• $30/user/month

• Unlimited meetings + in-app recordings
• Custom AI workflows
• Unlimited audio/video file imports
• Up to 4 hours/meeting
• Enhanced admin features: activity logs, usage analytics, and more
• Prioritized support

Enterprise

Price on request

• Unlimited custom AI workflows
• Otter Sales Notetaker
• Custom integrations (CRM, dialers)
• SSO, SCIM, Domain Capture
• Enterprise-grade security & controls
• Customer Success Program

Prices checked 2026-09-24 on the maker’s page.

Capabilities

• Writes and edits — “help you create follow-ups, reports, and content.” source
• Summaries — “Otter turns every meeting into a clear summary with decisions, action items, and insights.” source
• Meeting notes — “Joins Zoom, MS Teams, and Google Meet to automatically write and share notes” source
• Searches your work — “Otter AI Chat searches across your meetings and connected apps to instantly answer questions and help you create follow-ups, reports, and content.” source
• Automations — “Clear next steps are automatically captured and assigned from every meeting.” source
• AI agents — “From live demos to booked meetings, our SDR Agent handles it all right from your website.” source
• Connects your apps — “Countless integrations automatically connect your meetings to tools like Slack, Zoom, Salesforce, Claude, Google Drive, and many others.” source
• Real-time collaboration — “Meetings grouped by team, project, or topic so everyone can find recordings and collaborate in one shared space.” source
• Mobile app — “iOS and Android apps” source
• API — “Otter API & Webhooks” source
• Single sign-on — “SSO, SCIM, Domain Capture” source
• Admin controls — “Enhanced admin features: activity logs, usage analytics, and more” source