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Podium

Messaging and reputation platform for local businesses that centralizes reviews, texting, payments, and an AI agent for handling calls and leads.

Podium

Podium was founded in 2014 in Lehi, Utah by Eric Rea and Dennis Steele, initially under the name RepDrive, to help small businesses generate more online reviews. It grew into a broader local-business platform combining review generation, two-way texting, webchat, payments, and marketing campaigns, and by 2021 had raised a $201 million Series D at a $3 billion valuation from investors including Accel, Summit Partners, and Google Ventures. The company reports roughly 90,000 business customers, largely in auto dealerships, home services, and healthcare and aesthetics, and around $220 million in annual revenue as of 2024. Its more recent product push is Podium AI Employee, a set of AI agents that answer inbound calls and texts, qualify leads, and book appointments around the clock, alongside continued investment in its original review-generation product. Podium is headquartered in Lehi, Utah, employs more than 1,000 people, and remains led by co-founder and CEO Eric Rea.

Founded
2014
Headquarters
Lehi, United States
Sector
applications

Tools

  • Podium Reviews

    Podium Reviews helps businesses collect, monitor, respond to, and report on customer reviews from one platform.

  • Podium AI Employee

    Podium AI Employee responds to leads, books appointments, follows up, and manages customer conversations across channels.

Official website