tools
Podium Reviews
Podium Reviews helps businesses collect, monitor, respond to, and report on customer reviews from one platform.
Podium Reviews automates text-based review invitations and reminders, collects reviews from multiple sites, and helps teams respond using customizable AI-generated replies. Reviews and customer interactions can be managed from a shared inbox, with reporting and contact profiles for tracking activity.
It is designed for local businesses and multi-location teams, including dealerships, healthcare practices, home-service companies, and retailers. Podium does not publish fixed Reviews pricing on its pricing page; it asks businesses to request a custom quote.
Features
- Generate customizable review invitations and replies with AI
- Automate review invitations and reminder messages
- Manage reviews from multiple sites in one inbox
- Track review totals and attribution with reporting
- Sync reviews with customer contact profiles
- Manage reviews through a mobile app
- Connect with tools including HubSpot, Salesforce, Shopify, and QuickBooks
Use cases
- Automate review requests after customer interactions
- Respond to reviews from multiple platforms in one inbox
- Track review volume and attribution across locations
- Improve local search visibility with more customer reviews
- Coordinate reputation management across a business team
Pros
Cons
Pricing
- Starting price
- Get a custom quote
- Pricing checked
- 2026-09-19
Custom quote
Get a custom quote
- Plan selected by industry and business needs
- AI Employee and communication tools