companies

Birdeye

Reputation and customer experience platform for multi-location businesses, combining AI review management, listings, and social monitoring.

Birdeye was founded in 2012 in Palo Alto by Naveen Gupta and Neeraj Gupta, veterans of companies including Google and Yahoo, building a platform to help multi-location businesses manage online reviews, listings, and customer messaging from a single dashboard. The company has raised roughly $93 million, including a $60 million Series C in 2022 led by Accel-KKR, and counts Salesforce founder Marc Benioff and Yahoo co-founder Jerry Yang among its backers. The platform now spans review generation and AI-assisted responses, local listings management, social media publishing, customer messaging and texting, and an 'Insights AI' layer that benchmarks sentiment and reputation against named competitors. Birdeye reported crossing $100 million in annual recurring revenue in 2023 and serves customers across healthcare, auto, real estate, and retail. Headquartered in Palo Alto, California, Birdeye employs more than 1,000 people and remains led by founder and CEO Naveen Gupta.

Founded

2012

Headquarters

Palo Alto, United States

Sector

applications