Fathom vs Outreach Kaia

In short

• Both: Writes and edits, Summaries, Meeting notes, Automations, Connects your apps
• Only Fathom states: Searches your work, Real-time collaboration, API, Single sign-on, Admin controls
• Only Outreach Kaia states: AI agents, Mobile app

Fathom

Fathom records meetings, creates transcripts and summaries, identifies action items, and connects meeting insights to work tools.

Plans

Team

• $15 /month / per user
• $19 /month / per user

• Unlimited meetings captured & instant AI summaries
• AI generated action items
• Conversational meeting assistant
• Playlists of highlights from meetings
• Collaboration using comments, folders, keyword alerts, + more

Business

• $25 /month / per user
• $34 /month / per user

• Everything from Team
• CRM field sync, updating records after meetings automatically
• Deal View summarizing insights
• Coaching metrics & AI scorecards
• Advanced call summaries, including custom summaries*

Enterprise

Price on request

• Everything from Business
• Launch Assist Onboarding Program
• Organization-wide security controls
• SSO & SCIM provisioning
• Custom data retention programs
• Dedicated Success Manager & priority Support SLAs

Free

Free

• Unlimited recordings + transcriptions
• Choice of bot-free (in beta) or bot capture
• Instant AI call summaries
• Clips, playlists + search across calls

Premium

• $16 /month / per user
• $20 /month / per user

• Everything from Free
• Advanced call summaries
• AI-generated action items
• Conversational meeting assistant
• Custom meeting bot

Prices checked 2026-09-25 on the maker’s page.

Capabilities

• Writes and edits — “AI follow-up emails” source
• Summaries — “Fathom summarizes your meetings so you can focus on the conversation.” source
• Meeting notes — “Automatic notes, summaries, and updates reduce follow-ups and admin across the team.” source
• Searches your work — “Clips, playlists + search across calls” source
• Automations — “Automate key meeting workflows using Zapier, Make.com, and more.” source
• Connects your apps — “Meeting notes, insights and action items sync automatically with your tools – Slack, Salesforce, HubSpot, Notion, Asana, and beyond – without you lifting a finger.” source
• Real-time collaboration — “Collaboration using comments, folders, keyword alerts, + more” source
• API — “Public API & MCP” source
• Single sign-on — “SSO & SCIM provisioning” source
• Admin controls — “Organization-wide security controls” source

Security

• SOC 2 Type II — “SOC 2 Type II” source
• SOC 2 — “SOC 2 Type II” source
• GDPR — “Data Processing Agreement (DPA)” source
• HIPAA — “SOC 2 Type II HIPAA GDPR CCPA” source
• Not trained on your data — “Forbidden from training AI on Fathom Customer Data” source

Outreach Kaia

Outreach Kaia records and analyzes sales conversations, coaches reps in real time, and turns call insights into summaries, actions, and CRM updates.

Plans

Amplify Plus

Custom

• 50,000 AI Credits
• Real-time transcription
• Action item detection
• AI summaries, sentiment analysis, and playlists
• Zoom, Microsoft Teams, Google Meet, and Cisco Webex integrations

Amplify Pro

Custom

• 100,000 AI Credits
• Everything in Plus
• AI forecast projection and forecasting assist
• Scenario Planner, Forecast Rollups, and Forecast Trends
• Advanced managed services

Amplify Essentials

Custom

• 10,000 AI Credits
• Real-time coaching and content cards
• AI summaries, action item detection, and sentiment analysis
• Meeting insights and analytics
• Zoom, Microsoft Teams, Google Meet, and Cisco Webex integrations

Amplify Core

Custom

• 25,000 AI Credits
• AI Assist for accounts, emails, and calls
• Multi-channel engagement and sequences
• Meeting scheduling and tasks
• Account planning and relationship maps

Prices checked 2026-09-25 on the maker’s page.

Capabilities

• Writes and edits — “such as generating a personalized message or completing an individual search” source
• Summaries — “AI Summaries - Meetings & Deals” source
• Meeting notes — “Outreach's Conversation Intelligence capabilities, powered by Outreach Kaia™, joins and records live meetings, captures real-time transcription, and delivers on-demand confidence with live battlecards.” source
• Automations — “Insights from calls and meetings help reps and managers move deals forward, with capabilities that auto-update fields, and auto-generates meeting summaries and follow ups with action items.” source
• AI agents — “Outreach is the only agentic AI platform that unifies prospect engagement, customer retention, coaching, and revenue intelligence with integrated AI Agents that can autonomously execute the work.” source
• Connects your apps — “Streamline sales workflows and maximize Rep productivity by connecting your favorite apps with Outreach.” source
• Mobile app — “Mobile App” source

Security

• SOC 2 Type II — “SOC 2 Type II” source
• SOC 2 — “SOC 2 Type II” source
• ISO 27001 — “ISO 27001” source
• ISO 42001 — “ISO 42001” source