Podium Reviews vs Reputation Reviews

In short

• Both: Reports
• Only Podium Reviews states: Connects your tools
• Only Reputation Reviews states: Brand voice

Podium Reviews

Podium Reviews helps businesses collect, monitor, respond to, and report on customer reviews from one platform.

Plans

Custom quote

Get a custom quote

• Plan selected by industry and business needs
• AI Employee and communication tools

Prices checked 2026-09-24 on the maker’s page.

Capabilities

• Reports — “Robust reporting and visibility that tracks total reviews received as well as detailed attribution.” source
• Connects your tools — “Connect the tools you already use” source

Reputation Reviews

Reputation Reviews collects, monitors, analyzes, and responds to customer reviews across locations and review sites.

Plans

Rep Core

• $80 / location / mo

• Reviews Management (Collection, Requesting, & AI Responding)
• Business Listings & SEO

Rep Core + Pulse

• $115 / location / mo

• Everything in Rep Core
• Reputation Insights (Rep Score & Journey Insights)
• AI Reputation Manager
• Pulse Analytics
• Basic Customer Surveys (1 template with star rating & text)

Rep Core + Surveys

• $150 / location / mo

• Everything in Pulse
• Advanced Surveys (6 custom survey templates)
• Email Survey Requesting
• Targeted Outreach Campaigns
• Deep Experience Insights

Enterprise

Price on request

• Custom plans designed to unlock growth for 125+ locations
• Dedicated Infrastructure
• Customer Success Manager

Prices checked 2026-09-24 on the maker’s page.

Capabilities

• Reports — “Track volume, sentiment, and response performance by brand, region, and location—then benchmark against competitors.” source
• Brand voice — “Use AI to read sentiment and draft brand-aligned replies so no customer feels ignored.” source

Security

• SOC 2 Type II — “Reputation is SOC2 Type II compliant and ISO 27001 certified as attested by a third-party auditor and is HIPAA compliant to ensure all customer PII and PHI are properly handled.” source
• SOC 2 — “Reputation is SOC2 Type II compliant and ISO 27001 certified as attested by a third-party auditor and is HIPAA compliant to ensure all customer PII and PHI are properly handled.” source
• ISO 27001 — “Reputation is SOC2 Type II compliant and ISO 27001 certified as attested by a third-party auditor and is HIPAA compliant to ensure all customer PII and PHI are properly handled.” source
• GDPR — “The regions are also separated between the United States and well as the EU region to ensure compliance with GDPR.” source
• HIPAA — “Reputation is SOC2 Type II compliant and ISO 27001 certified as attested by a third-party auditor and is HIPAA compliant to ensure all customer PII and PHI are properly handled.” source
• Data kept in the EU — “The regions are also separated between the United States and well as the EU region to ensure compliance with GDPR.” source