tools

Podium Reviews

Podium Reviews helps businesses collect, monitor, respond to, and report on customer reviews from one platform.

In inglese

Podium Reviews automates text-based review invitations and reminders, collects reviews from multiple sites, and helps teams respond using customizable AI-generated replies. Reviews and customer interactions can be managed from a shared inbox, with reporting and contact profiles for tracking activity.

It is designed for local businesses and multi-location teams, including dealerships, healthcare practices, home-service companies, and retailers. Podium does not publish fixed Reviews pricing on its pricing page; it asks businesses to request a custom quote.

Features

Generate customizable review invitations and replies with AI
Automate review invitations and reminder messages
Manage reviews from multiple sites in one inbox
Track review totals and attribution with reporting
Sync reviews with customer contact profiles
Manage reviews through a mobile app
Connect with tools including HubSpot, Salesforce, Shopify, and QuickBooks

Use cases

Automate review requests after customer interactions
Respond to reviews from multiple platforms in one inbox
Track review volume and attribution across locations
Improve local search visibility with more customer reviews
Coordinate reputation management across a business team

Pros

Cons

Capabilities

Reports — “Robust reporting and visibility that tracks total reviews received as well as detailed attribution.” source
Connects your tools — “Connect the tools you already use” source

Get it

Chrome extension

Pricing

Starting price: Get a custom quote
Prices checked: 2026-09-24

Custom quote

Get a custom quote

Plan selected by industry and business needs
AI Employee and communication tools

Official website