Tools
Ask Lyra vs Chattermill Feedback Analytics
Ask Lyra or Chattermill Feedback Analytics? Their plans monthly and yearly, the capabilities their makers state, security and latest updates, side by side — read from the makers' own pages.
In inglese
In short
- Both: Ask in plain language, Charts and dashboards, Real-time data, API, Single sign-on
Ask Lyra
Ask Lyra lets teams ask plain-language questions about customer feedback and receive data-backed insights, summaries, charts, and observations.
Plans
Community
Free
- 1 channel
- 1,000 / month volume
- 20 users
- Universal models
- Basic integrations
- Self-service resources only
Enterprise
Price on request
- Custom channels and volume
- Unlimited users
- Bespoke models and attributes
- Bespoke integrations
- Full customer support with account manager
- Infosec and legal review
Prices checked 2026-09-25 by web search.
Capabilities
- Ask in plain language — “Ask any question, get analyst-quality answers” source
- Charts and dashboards — “Reports & dashboards” source
- Real-time data — “reports, dashboards, and alerts that keep you informed in real time.” source
- API — “Because every capability is exposed through APIs, agents can compose, analyze, and act with the same fidelity as a human analyst.” source
- Single sign-on — “SSO ACCESS CONTROLS” source
Security
- SOC 2 Type II — “SOC 2 Type 2 Report” source
- SOC 2 — “SOC 2 Type 2 Report” source
- ISO 27001 — “ISO 27001:2022 Audit Report” source
- GDPR — “Protect the personal data and privacy of EU citizens for transactions that occur within EU member states” source
Latest updates
- Introducing Lyra Agent: The AI Agent for Customer Feedback Analysis
Introducing Lyra Agent for customer feedback analysis.
Chattermill Feedback Analytics
Chattermill Feedback Analytics unifies customer feedback from surveys, support, reviews, social channels and calls for AI-based analysis.
Plans
Community
Free
- 1 Channel
- 1,000 / month Volume
- 20 Users
- Universal Models
- Basic Integrations
- Self-service resources only
Enterprise
Price on request
- Custom Channel
- Bespoke Volume
- Unlimited Users
- Bespoke Models
- Bespoke Integrations
- Full customer support with account manager
Prices checked 2026-09-25 by web search.
Capabilities
- Ask in plain language — “Ask any question, get analyst-quality answers” source
- Charts and dashboards — “Track metrics, monitor trends, compare performance over time – and share your findings instantly.” source
- Real-time data — “Triggered reports and dashboards, anomaly detection, real-time alerting.” source
- API — “API Docs” source
- Single sign-on — “SSO ACCESS CONTROLS” source
Security
- Data kept in the EU — “Customer data is stored within the region selected during onboarding - either EU (Europe) or US (United States).” source
Latest updates
- Introducing Lyra Agent: The AI Agent for Customer Feedback Analysis
Introducing Lyra Agent, the AI Agent for Customer Feedback Analysis