jobs

Support Engineer

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers,

In inglese

Company

Anthropic

Location

San Francisco, CA; New York City, NY; Seattle, WA

Status

Open

Posted

2026-05-22T22:19:40+00:00

Anthropic is hiring Support Engineers to act as named technical support contacts for strategic enterprise accounts. The role involves investigating and resolving complex API, authentication, and Claude product issues, building customer-specific context, and coordinating with Sales, Customer Success, Applied AI, Engineering, and Product. The posting seeks 5+ years in escalated enterprise technical support, fluency with APIs and SSO/SAML/OAuth, and strong written communication. Distinctive elements: working inside customer channels and shaping a new support function.