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Support Delivery Lead, Ads

About the TeamThe Ads Support Delivery team is responsible for helping successfully operate and grow on our Ads product. This includes technical guidance, troubleshooting complex delivery and monetization issues, and partnering closely with

In inglese

Company

OpenAI

Location

San Francisco

Status

Open

Posted

2026-07-16T19:00:36.769+00:00

OpenAI is hiring a Support Delivery Lead for its Ads support team in San Francisco, on a hybrid schedule of three days in the office. The lead manages a team of ads support engineers covering campaign setup, delivery, billing, measurement and policy questions, sets quality and coverage standards, and works with Engineering, Product and Go-To-Market on launches and escalations. The posting asks for 12+ years in support or ads operations, including six managing people, plus automating support processes with AI and tooling. Relocation assistance is offered.