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Senior ML Science Manager

Fin, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on cus

In inglese

Company

Intercom

Location

Dublin, Ireland

Status

Open

Posted

2025-11-20T18:05:49+00:00

Fin, part of Salesforce, is hiring a senior manager for its AI Group, which builds the models behind its customer-support AI agent. The job leads 10 or more ML scientists across Dublin, London and Berlin: coaching them, setting priorities with ML, engineering, product and design leads, recruiting, and staying technically close to the work rather than writing code daily. The posting wants five or more years of individual ML, AI, NLP or data work, applied ML and coding skills, an MSc or PhD, and a record of leading ML teams.