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Backend Software Engineer (Evals)

About the TeamThe Support Automation team at OpenAI scales the organization by applying cutting-edge AI models to real-world challenges, automating and enhancing work across the organization. From customer operations to engineering, we deve

In inglese

Company

OpenAI

Location

San Francisco; Seattle

Status

Open

Posted

2025-12-23T00:45:03.747+00:00

OpenAI is hiring a backend software engineer for its Support Automation team. The person will design and build evaluation pipelines and monitoring frameworks that measure the quality of support automation, plus backend services and APIs for knowledge systems. The posting asks for at least four years of backend experience, proficiency with Python, FastAPI and Postgres, and familiarity with LLM evaluation, AI agents, tool use and long-context workflows. The role is distinctive for focusing on production evals at scale and for letting the team use OpenAI models, including pre-released ones.