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AI Principal Product Manager - Technical, Amazon Customer Service

Ready to shape the trajectory of applied AI and build breakthrough solutions that redefine what's possible for customers?We are seeking an experienced AI Principal Product Manager - Technical to own the end-to-end lifecycle of large-scale A

In inglese

Company

Amazon

Location

Vancouver, British Columbia, CAN

Status

Open

Posted

2026-09-18T00:00:00+00:00

Amazon's Customer Service Data Intelligence team is hiring a principal technical product manager to own the full lifecycle of large-scale AI products. The role covers roadmap strategy, cross-functional alignment with scientists and engineers, and evaluation of technical approaches across generative AI, machine learning, natural language processing, agentic and multi-agent architectures, reinforcement learning and knowledge graphs. It asks for a bachelor's degree, seven or more years of end-to-end product delivery, and roadmap ownership. The team is a new function, and the job includes hiring and mentoring other product managers.