tools
Zapier AI
AI by Zapier adds AI steps to Zap workflows for analyzing, classifying, summarizing, extracting, and acting on data.
AI by Zapier is a built-in Zapier workflow step that lets users write prompts, choose AI models, define structured outputs, and connect knowledge sources or app actions. It supports AI-powered tasks such as summarizing, writing, classifying, extracting, and making decisions.
Teams use it to add AI to business automations without routing every workflow step through a model. Tool calls, model tiers, and task usage can add cost; AI by Zapier does not retain learning from previous actions, and knowledge-source limits apply.
Features
- Add AI-powered steps to Zap workflows
- Use prompts to summarize, write, classify, or extract data
- Choose Standard, Advanced, or Premium model tiers
- Connect OpenAI, Anthropic, Google, Azure OpenAI, or Amazon Bedrock
- Use app actions and web search as tools
- Connect documents and data as knowledge sources
- Define structured output fields for later Zap steps
- Use Bring Your Own Key for supported AI providers
Use cases
- Summarize new spreadsheet rows before sending Slack notifications
- Classify incoming support requests and route them to teams
- Extract structured fields from messages or documents
- Draft personalized emails from CRM or form data
- Search connected apps and take approved actions
- Generate AI-enriched fields in Zapier Tables
Pros
Cons
Pricing
- Starting price
- $19.99/month
- Pricing checked
- 2026-09-19
Free
$0/month
- 100 tasks per month
- Unlimited Zap workflows, Tables, and Forms
- Two-step Zap workflows
- Zapier Copilot
Professional
$19.99/month
- Multi-step Zap workflows
- Unlimited Premium apps
- Webhooks
- Email and live chat support
- AI fields
Team
$69/month
- 25 users
- Shared Zap workflows and folders
- Shared app connections
- SAML SSO
- Priority support
Enterprise
Contact for pricing
- Unlimited users
- Advanced admin permissions and app controls
- Advanced deployment options
- Annual task limits
- Observability