tools
Unbabel Language Operations
Unbabel combines machine translation, quality estimation, workflows, and optional human review for business content.
Unbabel Language Operations helps businesses translate customer support, marketing, ecommerce, and other multilingual content. It combines machine translation with quality estimation, workflow controls, reporting, integrations, and optional human review.
Users can submit text and files, manage projects, configure translation pipelines, monitor usage and quality, and connect the service to CRM, CMS, and marketing systems through integrations or an API. Pricing is not publicly listed; the service is sold through demos and customer agreements.
Features
- Predict translation quality and flag content for human review
- Configure workflows for speed, quality, and cost
- Submit text and files in formats including CSV, DOCX, JSON, PPTX, SRT, and strings
- Review translation usage, quality, and billing data
- Connect CRM, CMS, and marketing systems through integrations or an API
- Use optional human review from Unbabel’s editor community
- Manage translation projects and language pairs in a unified workspace
Use cases
- Translate customer support conversations across languages
- Localize marketing and ecommerce content for new markets
- Manage high-volume multilingual translation projects
- Monitor translation quality and spending across teams
- Connect translation workflows to CRM, CMS, and marketing systems