tools
Scale GenAI Platform (SGP)
Scale GenAI Platform helps enterprises build, deploy, evaluate, monitor, and improve AI agents using their own data.
Scale GenAI Platform, now presented on Scale's site as Scale GenAI Portfolio, supports the full lifecycle of enterprise AI agents. It connects to sources such as Confluence, SharePoint, and S3; runs agents in customer cloud environments; and supports long-running, asynchronous, and multi-agent workflows.
Teams can evaluate agent performance, monitor production behavior, capture human feedback, and use operational data to improve systems. Scale markets it to enterprises and governments; pricing is not listed, and implementation, deployment, and support are handled through a sales process.
Features
- Connects and structures data from Confluence, SharePoint, S3, and other sources
- Deploys agents in customer VPCs across AWS, Azure, and GCP
- Supports long-running, asynchronous, and multi-agent workflows
- Evaluates and monitors agents with scoring, tracing, and feedback
- Provides audit trails and source-cited outputs
- Uses human feedback and operational telemetry for continuous improvement
- Supports OpenAI, Google, Meta, Mistral, and other models
- Includes enterprise governance and security standards such as SOC 2 Type II and ISO 27001
Use cases
- Build agents that answer questions over enterprise knowledge
- Automate document, workflow, and operational processes
- Evaluate and monitor production AI applications
- Deploy AI systems in regulated or government environments
- Improve agent behavior using expert feedback and usage data