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SAP Joule
SAP Joule is an AI assistant that helps employees find information, navigate SAP applications, and complete business tasks.
SAP Joule provides conversational access to SAP business systems. Depending on the connected SAP solution, it can answer questions, find apps and business information, provide analytical insights, and complete transactional tasks.
Organizations use it across finance, procurement, supply chain, HR, customer experience, development, and SAP administration. Joule Base is included with SAP Cloud subscriptions; advanced Joule capabilities use AI Units or require a quote. It is not a general-purpose standalone chatbot.
Features
- Provides informational, navigational, transactional, and analytical capabilities
- Finds and opens SAP applications using natural-language requests
- Retrieves business information and answers product or process questions
- Completes supported business tasks through conversational commands
- Shows business insights as charts and metrics through SAP Analytics Cloud
- Coordinates Joule Agents through role- and process-aware Joule Assistants
- Supports custom assistants and integrations through Joule Studio
- Offers a mobile app for interacting with SAP applications on iPhone and iPad
Use cases
- Find SAP applications and business information without manual navigation
- Complete approvals, maintenance tasks, and other supported transactions
- Explore business data and receive conversational charts and metrics
- Coordinate finance, procurement, HR, supply-chain, or customer workflows
- Build custom assistants and agents for connected enterprise processes
- Generate, test, explain, and optimize SAP application code
Pros
Cons
Pricing
- Starting price
- Request a quote
- Pricing checked
- 2026-09-19
Joule base
USD 0.00
- Joule navigational scenarios
- Access to SAP Help content and RISE with SAP methodology documentation
- Simple transactional capabilities
Joule Premium for financial management
Request a quote
- Premium AI capabilities for financial management
Joule Premium for spend management
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- Premium AI capabilities for spend management
Joule Premium for supply chain management
Request a quote
- Premium AI capabilities for supply chain management
Joule Premium for human capital management
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- Premium AI capabilities for human capital management
Joule Premium for customer experience
Request a quote
- Premium AI capabilities for customer experience