tools
monday AI Agent Factory
Build, customize, and run AI agents for tasks such as calls, research, scheduling, email, and workflow automation.
monday Agent Factory is a standalone web product for creating AI agents from templates or natural-language instructions. Users can configure agent roles, phone behavior, capabilities, inputs, results, knowledge sources, and activation triggers.
It is intended for teams that want agents to handle recurring business work such as appointment coordination, lead qualification, research, reporting, and customer calls. Usage consumes Agent Credits, plans have active-agent and credit limits, and Agent Factory is separate from monday.com’s core Work OS.
Features
- Create agents from templates or natural-language prompts
- Customize voice, accent, speech speed, greetings, and phone behavior
- Connect capabilities including Gmail, Google Calendar, Slack, SMS, and monday.com
- Upload PDF and CSV files as agent knowledge sources
- Define inputs, collected results, schedules, widgets, and website triggers
- Test agents before activation and review activity metrics
- Use Agent Credits based on task complexity and phone-call duration
Use cases
- Confirm appointments, answer questions, and offer rescheduling time slots
- Qualify sales leads, provide product information, and schedule meetings
- Research market trends and email concise reports
- Call event guests to confirm attendance and answer event questions
- Prepare meeting briefs from agendas, participant details, and company news
- Handle customer questions and escalate complex cases to a team mailbox
Pros
Cons
Pricing
- Starting price
- Free
- Pricing checked
- 2026-09-19
Blocs d’IA
$0/month
- 1 Active Agents
- 200 Agent Credits /month
- ~10 calls / month
- 2 Seats
- Community Support
Squad
$49/month
- 10 Active Agents
- 5000 Agent Credits /month
- ~250 calls / month
- Unlimited Seats
- Standard Support
Force
$299/month
- 75 Active Agents
- 30,000 Agent Credits / month
- ~1500 calls / month
- Multi-Agent Workflows
- Prioritized Support
Additional Agent credits
/ $ 99 month
- 10,000 Agent credits