tools
Julian
Julian is 11x’s inbound AI sales agent for answering, qualifying, routing, and following up with leads across voice and messaging.
Julian responds to inbound leads through phone, website chat, SMS, and WhatsApp. It answers questions, scores leads against defined criteria, schedules meetings, routes prospects to sales reps, and writes conversation details to a CRM.
It is used by sales, marketing, and revenue operations teams handling inbound demand. Pricing is quoted separately for voice and chat, with Pro and Enterprise plans requiring custom quotes. SIP calling may require a separate telephony provider.
Features
- Responds to inbound leads within 60 seconds
- Conducts two-way AI voice conversations and callbacks
- Qualifies website visitors through chat
- Scores leads against custom ICP criteria
- Follows up with dormant leads and no-shows
- Routes leads by territory, segment, ownership, or availability
- Books meetings on assigned representatives’ calendars
- Syncs transcripts, scores, and outcomes with CRMs
Use cases
- Respond to demo and contact requests within seconds
- Qualify high-volume inbound leads during the first conversation
- Schedule meetings without back-and-forth with sales representatives
- Re-engage dormant leads and meeting no-shows
- Route qualified leads with conversation context to the right rep
- Handle customer onboarding and activation conversations
Pros
Cons
Latest updates
- Why timing decides if an AI voice agent sounds human, and how we fixed ours
Fixed the hidden delay and taught the agent the timing great reps use without thinking.
- 11x Partnership with IBM’s Agent Connect Program to Power Interoperable Enterprise Sales Workflows
Enhancing interoperability and sales automation in watsonx Orchestrate.
- Meet Julian: The World’s Best Inbound Sales Rep
Instant follow-up, real-time qualification, and 24/7 lead conversion, all without human delay.
- IBM Adds 11x to watsonx Orchestrate, Bringing Powerful Digital Workers to Enterprise Sales Customers Globally
The strategic partnership introduces 11x’s Alice and Julian AI Sales Agents to IBM customers everywhere.
Capabilities
- Automations — “Chatbot engages the prospect and voice agent calls back in under 60 seconds following a form fill.” source
- AI agents — “Specialist AI agents turn conversations into revenue, 24/7 across voice, chat, email, WhatsApp, SMS, and social.” source
- Connects your apps — “Integrations HubSpot salesforce Pipedrive linkedin g2 slack gmail Microsoft Outlook google calendar” source
- API — “API Access Included” source
- Single sign-on — “privacy + compliance SOC 2 Type II Compliance SSO Custom DPA + SLA” source
- Admin controls — “Full Audit Trail Every call gets a recording, transcript, and assessment breakdown.” source
Security
- SOC 2 Type II — “Our SOC2 Type II certification validates our adherence to critical criteria including System Security, Availability, Processing Integrity, Confidentiality, and Privacy.” source
- SOC 2 — “Our SOC2 Type II certification validates our adherence to critical criteria including System Security, Availability, Processing Integrity, Confidentiality, and Privacy.” source
- GDPR — “Our operations fully align with GDPR data retention protocols, and we maintain data processing agreements (DPA) for all EU-based customers.” source
Pricing
- Starting price
- $2417/mo
- Prices checked
- 2026-10-23
Growth
- Starting at $5,333 / mo billed annually
- Starting at $2,417 / mo billed annually
- 2,000 calls / mo
- SMS + WhatsApp Included
- 3,000 chats / mo
- 2 Languages
- CRM Integration
- API Access Included
Pro
Price on request
- 4,000 calls / mo
- Two Use Cases
- Simulated testing + evals
- Voice + Accent Cloning
- Tailored Onboarding + Support
- Phone Number Monitoring
Enterprise
Price on request
- 50,000+ calls / mo
- Custom Use Cases
- Advanced Routing + Alice Integration
- Custom Integrations
- Deep Enrichment
- SSO