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Guru

Guru organizes company knowledge, verifies it, and delivers cited answers through search, AI agents, connected tools, and APIs.

Guru

Guru is an enterprise knowledge platform that connects documents, apps, databases, and file systems into a governed knowledge layer. It provides permission-aware search, cited AI answers, Knowledge Agents, documentation tools, verification workflows, and automations.

Teams use it for product documentation, employee support, customer support, compliance, onboarding, and workplace research. Guru’s pricing is tailored to each organization rather than published as fixed plans; some AI features and integrations may require additional licenses or usage fees.

Features

  • Connects 100+ enterprise apps, databases, and file systems
  • Provides a unified knowledge index with hybrid search
  • Answers questions with citations and permission context
  • Automates verification, maintenance, and knowledge-gap detection
  • Creates Knowledge Agent skills, workflows, and scheduled automations
  • Enforces permissions inherited from connected sources
  • Offers API, CLI, and MCP access for AI tools and agents
  • Provides audit logs, lineage tracking, SSO, SCIM, and DLP masking

Use cases

  • Centralize product documentation and engineering knowledge
  • Answer employee questions from governed company information
  • Onboard new hires with verified policies and procedures
  • Resolve customer-support questions using cited internal knowledge
  • Detect stale or conflicting content and draft corrections
  • Research across connected workplace tools with permission controls

Pros

    Cons

      Latest updates

      Capabilities

      • Writes and edits — “Guru automatically drafts and updates documentation from conversations, meetings, and tickets.” source
      • Summaries — “📊 Call themes summarized” source
      • Searches your work — “Fast, permission-aware search across all connected, governed knowledge.” source
      • Automations — “Knowledge Agent workflow automations” source
      • AI agents — “Knowledge Agent chat” source
      • Connects your apps — “Guru connects to 100+ enterprise tools out of the box — Slack, Microsoft Teams, Salesforce, Zendesk, Confluence, SharePoint, and more.” source
      • Real-time collaboration — “Real-time co-editing with rich formatting, plus built-in SME review and approval before content goes live.” source
      • API — “Programmatic access for custom integrations and workflows.” source
      • Single sign-on — “SSO (SAML) & SCIM” source
      • Admin controls — “Granular controls over who can view, edit, manage content and agents.” source

      Get it

      Security

      • SOC 2 Type II — “Guru conducts an independent SOC 2, Type II audit on our knowledge management system and we share the report under NDA.” source
      • SOC 2 — “Guru conducts an independent SOC 2, Type II audit on our knowledge management system and we share the report under NDA.” source
      • GDPR — “Guru ensures GDPR compliance for EU customers through data handling processes, subprocessor agreements, and EU standard contractual clauses.” source
      • HIPAA — “we are willing to provide a boilerplate BAA as Guru's signed assurance we will abide by the applicable HHS mandates for safeguarding your data.” source
      • Not trained on your data — “Guru does not use your content to train the LLM in any way; your content remains exclusively yours in a protected enclave” source

      Pricing

      Prices checked
      2026-10-24
      Official website