tools
Gong Revenue Intelligence Platform
Revenue AI platform that captures customer interactions, analyzes revenue data, and supports forecasting, coaching, engagement, and account management.
Gong Revenue AI OS connects customer conversations, CRM records, emails, meetings, and other revenue signals. It provides Revenue Graph data, AI agents, analytics, forecasting, coaching, engagement workflows, and account context for revenue teams.
It is used by sales, RevOps, customer success, enablement, and revenue leaders. Gong does not publish standard prices; licenses are priced per user, with an additional platform fee and a customized proposal.
Features
- Captures calls, emails, meetings, CRM data, contacts, and external revenue signals
- Maps interactions to the correct people, accounts, and deals
- Supports AI agents with contextual revenue data
- Provides pipeline management and forecasting workflows
- Analyzes customer interactions and surfaces revenue insights
- Offers coaching, onboarding, and role-play capabilities
- Integrates with 300+ revenue-stack solutions
- Provides open APIs, webhooks, and MCP connectivity
Use cases
- Capture customer interactions without manual logging
- Monitor pipeline health and forecast revenue
- Coach sellers using customer conversation data
- Identify deal risks and next steps
- Coordinate account management across customer-facing teams
- Automate workflows with APIs, webhooks, and AI agents
Pros
Cons
Latest updates
- How to use Gong Dashboards to create a single source of truth for revenue performance
Gong Dashboards bring business metrics, targets, and record-level detail into a centralized analytics experience across Gong applications.
- New from Gong Celebrate ‘26: Mission Callisto strengthens the Gong Revenue AI OS with richer context and agentic execution
Mission Callisto adds richer context and agentic execution to the Gong Revenue AI OS.
- Stop sales prospecting with incomplete data: How Gong Enrich closes the gaps
Gong Enrich brings third-party data and signals into Gong for sellers and RevOps.
- 3 ways to use Gong Assistant to improve customer relationships
Gong Assistant is embedded in the Account Console so account teams can get answers and take action without leaving their workflow.
Capabilities
- Writes and edits — “From composing the perfect follow-up email to flagging deal risks before it’s too late, Gong Agents run on the most complete view of your customer.” source
- Automations — “Gong offers both an MCP Client and an MCP Server, which means it can exchange intelligence with other AI systems for a more connected, automated workflow across your tech stack.” source
- AI agents — “The Gong Revenue Graph is the foundation of Gong Agents, giving them a rich, contextual understanding of your business so they can take precise action on your behalf.” source
- Connects your apps — “The Gong Revenue Graph integrates with 300+ solutions across your revenue stack, including CRMs, dialers, email, calendars, messaging solutions, and more.” source
- API — “Build custom workflows, trigger downstream automations, or push Gong data into internal dashboards using our robust library of open APIs and webhooks.” source
- Admin controls — “Enable new team member provisioning, profile or permission updates, and profile deactivation in Gong with Okta.” source
Security
- SOC 2 Type II — “SOC 2 (Type 2)” source
- SOC 2 — “SOC 2 (Type 2)” source
- ISO 27001 — “ISO/IEC 27001:2022 Information Security Management System (ISMS)” source
- ISO 42001 — “ISO/IEC 42001:2023 Artificial Intelligence Management System” source
- Not trained on your data — “trust that your data is never used to train generative models.” source
Pricing
- Prices checked
- 2026-10-24