tools
Gong Engage
Gong Engage uses customer conversations to personalize sales outreach, prioritize actions, and manage email, calling, and workflow tasks.
Gong Engage is a sales engagement application within the Gong Revenue AI OS. It uses conversation context to help sales teams draft personalized emails, organize outreach, prioritize follow-ups, and manage prospecting workflows.
Sales teams can use AI Composer, Flows, AI Tasker, the Dialer, Gong Anywhere, and analytics. Gong lists custom pricing based on per-user licenses and a platform fee; integrations are included at no extra cost.
Features
- AI Composer drafts emails using context from customer conversations.
- Flows automate multistep outreach and follow-up sequences.
- AI Tasker helps prioritize and manage sales activities.
- Dialer supports calling prospects from the engagement workflow.
- Gong Anywhere brings engagement features into other work tools.
- Analytics tracks sales engagement activity and outcomes.
- Salesforce integration supports outreach from CRM records.
Use cases
- Draft personalized follow-up emails from customer conversation history.
- Build multistep outreach flows for prospects and leads.
- Prioritize daily sales tasks and next-best actions.
- Call prospects and manage follow-up work in one workflow.
- Review engagement activity across accounts and opportunities.