tools

Gong Engage

Gong Engage uses customer conversations to personalize sales outreach, prioritize actions, and manage email, calling, and workflow tasks.

Gong Engage is a sales engagement application within the Gong Revenue AI OS. It uses conversation context to help sales teams draft personalized emails, organize outreach, prioritize follow-ups, and manage prospecting workflows.

Sales teams can use AI Composer, Flows, AI Tasker, the Dialer, Gong Anywhere, and analytics. Gong lists custom pricing based on per-user licenses and a platform fee; integrations are included at no extra cost.

Features

AI Composer drafts emails using context from customer conversations.
Flows automate multistep outreach and follow-up sequences.
AI Tasker helps prioritize and manage sales activities.
Dialer supports calling prospects from the engagement workflow.
Gong Anywhere brings engagement features into other work tools.
Analytics tracks sales engagement activity and outcomes.
Salesforce integration supports outreach from CRM records.

Use cases

Draft personalized follow-up emails from customer conversation history.
Build multistep outreach flows for prospects and leads.
Prioritize daily sales tasks and next-best actions.
Call prospects and manage follow-up work in one workflow.
Review engagement activity across accounts and opportunities.

Pros

Cons

Latest updates

2026-10-16 How to use Gong Dashboards to create a single source of truth for revenue performance
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2026-09-30 New from Gong Celebrate ‘26: Mission Callisto strengthens the Gong Revenue AI OS with richer context and agentic execution
Mission Callisto strengthens the Gong Revenue AI OS with richer context and agentic execution.
2026-09-24 Stop sales prospecting with incomplete data: How Gong Enrich closes the gaps
Gong Enrich brings third-party data and signals into Gong for sellers and RevOps.
2026-07-30 3 ways to use Gong Assistant to improve customer relationships
Gong Assistant is embedded in the Account Console so account teams can get answers and take action without leaving their workflow.

Capabilities

Writes and edits — “From composing the perfect follow-up email to flagging deal risks before it’s too late, Gong Agents run on the most complete view of your customer.” source
Automations — “Gong offers both an MCP Client and an MCP Server, which means it can exchange intelligence with other AI systems for a more connected, automated workflow across your tech stack.” source
AI agents — “The Gong Revenue Graph is the foundation of Gong Agents, giving them a rich, contextual understanding of your business so they can take precise action on your behalf.” source
Connects your apps — “Robust integrations and bespoke services expertly curated to help any organization win more, with 300+ integrations in the Gong Collective.” source
API — “Build custom workflows, trigger downstream automations, or push Gong data into internal dashboards using our robust library of open APIs and webhooks.” source
Admin controls — “Enable new team member provisioning, profile or permission updates, and profile deactivation in Gong with Okta.” source

Security

SOC 2 Type II — “SOC 2 (Type 2)” source
SOC 2 — “SOC 2 (Type 2)” source
ISO 27001 — “ISO/IEC 27001:2022” source
ISO 42001 — “ISO/IEC 42001:2023” source
Not trained on your data — “trust that your data is never used to train generative models.” source

Pricing

Prices checked: 2026-10-25

Official website