tools
Coveo for Workplace
Coveo for Workplace unifies enterprise knowledge so employees can securely search content, receive answers, and discover people and documents.
Coveo for Workplace connects enterprise repositories through Coveo’s unified index. Employees can search permitted content, receive generated answers, view smart snippets, and discover relevant colleagues and documents.
It is intended for organizations building internal search and digital workplace experiences. Pricing is seat-based for Workplace, while generative AI capabilities such as generative answering are add-ons. Coveo does not publish tier prices on its pricing page.
Features
- Unifies knowledge from more than 30 native connectors and over 100 enterprise systems
- Enforces repository permissions at the index level
- Generates answers from multiple enterprise content sources
- Recommends relevant colleagues and documents
- Displays smart snippets from relevant search results
- Provides analytics for search activity, clicks, and content gaps
- Offers APIs and headless search implementation options
Use cases
- Search internal documents, intranet pages, and enterprise systems
- Answer employee questions using permission-aware enterprise content
- Recommend colleagues and documents based on workplace signals
- Surface relevant snippets directly in employee search results
- Analyze search activity and identify content gaps
- Connect internal search to custom applications through APIs
Pros
Cons
Latest updates
- Multi-language support for ServiceNow knowledge articles!
The ServiceNow source provides metadata for language variants, identifies base-language articles and translations, and indexes knowledge base names in the article’s…
- Changes to the License tab
The License tab is being retired; its content is replaced with links to the License & Usage page.
- A redesigned source mappings experience
Managing source mappings is now a full-page experience in the Coveo Administration Console.
- Index ServiceNow knowledge base attachments
ServiceNow sources can now index attachments associated with knowledge base articles.
- A faster way to start building search interfaces
The new npm create @coveo/ui command-line tool lets you create Coveo-powered search and commerce interfaces from official samples.
Capabilities
- Searches your work — “Surface the most relevant content across systems, tailored by intent and context at every point of experience.” source
- Connects your apps — “Coveo offers native connectors for major platforms like Salesforce, SAP, Shopify, ServiceNow, and more, plus APIs for custom integrations.” source
- API — “Coveo offers native connectors for major platforms like Salesforce, SAP, Shopify, ServiceNow, and more, plus APIs for custom integrations.” source
- Single sign-on — “Single Sign-On & Role-Based Access Controls” source
- Admin controls — “Robust enterprise-grade security, simplified administration.” source
Get it
Security
Pricing
- Prices checked
- 2026-11-06
Service, Website, Workplace
Price on request
- Seat-based plans for Workplace
- Entitlement-based pricing for Service & Websites
- Each pricing unit includes 100k queries per month
- Advanced AI to unify enterprise knowledge
- Hybrid unified index and connectors
- Generative AI add-ons available