tools
Chorus by ZoomInfo
Chorus by ZoomInfo records and analyzes sales calls, meetings, and emails to provide transcripts, coaching insights, and deal intelligence.
Chorus helps sales and revenue teams capture customer conversations, review transcriptions, identify winning behaviors, and understand why deals advance or stall. It also syncs contacts and communications with a CRM and surfaces account, opportunity, and competitive insights.
Sales managers use it for coaching and onboarding, while account and revenue teams use it to track deal momentum, customer language, and relationship history. ZoomInfo does not publish Chorus pricing on the accessible official pricing page; buyers are directed to request a demo.
Features
- Capture and analyze customer calls, meetings, and emails
- Provide searchable transcriptions and conversation insights
- Identify winning behaviors for coaching and enablement
- Support onboarding and reduce new-hire ramp time
- Sync contacts and communications with CRM systems
- Track deal momentum, account relationships, and opportunity activity
- Surface competitive insights and recurring customer language
- Connect conversation data with ZoomInfo contact and company intelligence
Use cases
- Coach sales representatives using call recordings and conversation patterns
- Onboard new hires with examples from successful customer conversations
- Analyze stalled or won deals to identify repeatable behaviors
- Track account relationships and deal momentum before forecast reviews
- Share customer feedback and competitive themes with product and marketing teams