tools
Chorus by ZoomInfo
Chorus by ZoomInfo records and analyzes sales calls, meetings, and emails to provide transcripts, coaching insights, and deal intelligence.
Chorus helps sales and revenue teams capture customer conversations, review transcriptions, identify winning behaviors, and understand why deals advance or stall. It also syncs contacts and communications with a CRM and surfaces account, opportunity, and competitive insights.
Sales managers use it for coaching and onboarding, while account and revenue teams use it to track deal momentum, customer language, and relationship history. ZoomInfo does not publish Chorus pricing on the accessible official pricing page; buyers are directed to request a demo.
Features
- Capture and analyze customer calls, meetings, and emails
- Provide searchable transcriptions and conversation insights
- Identify winning behaviors for coaching and enablement
- Support onboarding and reduce new-hire ramp time
- Sync contacts and communications with CRM systems
- Track deal momentum, account relationships, and opportunity activity
- Surface competitive insights and recurring customer language
- Connect conversation data with ZoomInfo contact and company intelligence
Use cases
- Coach sales representatives using call recordings and conversation patterns
- Onboard new hires with examples from successful customer conversations
- Analyze stalled or won deals to identify repeatable behaviors
- Track account relationships and deal momentum before forecast reviews
- Share customer feedback and competitive themes with product and marketing teams
Pros
Cons
Latest updates
- Audience Triggers Now Default to Safer Run Limits
Audience triggers now default to a maximum of 100 runs per day, replacing the previous per-row default.
- October 2026 Data Cube Release
US business addresses now point to the building itself wherever that detail is available.
- Expanded Contact Enrichment Coverage
Alternative mobile numbers are available for 2,280,921 contacts worldwide, and 1.375 million new supplemental emails were added for US contacts.
- Match Company Domains With a Path
ZoomInfo matches company pages hosted on a shared site to the actual business instead of the site that hosts it.
- Consistent Intent Results Across Copilot
Filtering by intent topic in the Intent tab or Advanced Search returns the same accounts and scores.
Pricing
- Prices checked
- 2026-11-06