tools
Canary Guest Management Platform
Canary provides web-based hotel guest management tools for check-in, messaging, upsells, checkout, tipping, and digital guest information.
Canary Guest Management Platform helps hotels manage the guest journey from pre-arrival through departure. It combines mobile check-in, guest messaging, digital compendiums, upsells, smart checkout, digital tipping, AI messaging, and AI webchat.
Hotel teams use it to reduce front-desk work, communicate with guests, process guest interactions, and promote paid extras. The platform is web-based and requires no app download, while pricing and some capabilities depend on the selected bundle and custom quote.
Features
- Mobile check-in before arrival
- Unified guest messaging across SMS, WhatsApp, LINE, WeChat, and more
- Digital compendium for hotel information and amenities
- Dynamic upsells with 0% commission
- Smart checkout with guest notifications
- Digital tipping by QR code and in-app
- AI messaging responses and AI webchat
- Integrations with property management systems, payment platforms, and CRMs
Use cases
- Let guests complete check-in before arrival
- Automate guest messages across multiple channels
- Promote room upgrades, amenities, and other paid extras
- Share hotel information without printing compendiums
- Process digital checkout and send departure reminders
- Collect digital tips for hotel staff
Pros
Cons
Pricing
- Starting price
- Custom Pricing
- Pricing checked
- 2026-09-19
Core
Custom Pricing
- Mobile Check-In
- Guest Messaging
- Digital Compendium
- Unlimited users, data and support
Advanced
Custom Pricing
- Everything in Core
- AI Messaging Responses
- Tablet Registration
- Dynamic Upsells (0% commission)
- Digital Tipping
- Smart Checkout
Pro
Custom Pricing
- Everything in Advanced
- AI Webchat
- Branded agent embedded on your site
- Custom reservation links
- Capture contact details for CRM