tools
Canary AI Voice
Canary AI Voice answers hotel calls, handles guest questions and bookings, and routes or escalates requests to staff.
Canary AI Voice is a hotel-focused voice assistant for front-desk, reservations, concierge and call-center work. It answers inquiries, manages bookings and modifications, handles upsells, and provides recommendations across guest communications.
Hotels configure it with property information and connect it to PMS, CRS, CRM, booking-engine and payment systems. The official pricing page lists custom-priced Canary bundles but does not itemize AI Voice pricing, so a sales quote is required.
Features
- Answers hotel guest and traveler inquiries
- Handles reservations and reservation modifications
- Provides real-time reservation updates
- Offers dining, service and local attraction recommendations
- Supports booking and upselling conversations
- Uses a custom hotel knowledge base
- Integrates with PMS, CRS, CRM, booking and payment systems
- Manages voice, text and chat communications in one inbox
Use cases
- Answer guest calls outside front-desk hours
- Handle new reservations and booking changes
- Route complex requests to hotel staff
- Recommend dining, hotel services and local attractions
- Promote relevant upgrades and add-ons
- Reduce call volume for front-desk and contact-center teams
Pros
Cons
Pricing
- Starting price
- Get Custom Pricing
- Pricing checked
- 2026-09-19
Core
Get Custom Pricing
- Mobile Check-In
- Guest Messaging
- Digital Compendium
Advanced
Get Custom Pricing
- Everything in Core
- AI Messaging Responses
- Tablet Registration
- Dynamic Upsells
- Digital Tipping
- Smart Checkout
Pro
Get Custom Pricing
- Everything in Advanced
- AI Webchat
- Branded website agent
- 24/7/365 instant AI response
- Custom reservation links
- CRM contact capture