tools
Blip Platform
Blip Platform helps businesses build, manage, and measure AI-powered conversations across messaging channels.
Blip Platform lets companies create conversational experiences, connect channels, configure AI agents, manage human-assisted service, and track customer journey metrics. It supports marketing, sales, commerce, customer service, payments, and social listening operations.
Teams can build flows with a drag-and-drop interface or customize them with APIs and SDKs. A free account is available with up to 2 agents, limited monthly conversations, custom flows, and access to the Blip Community; paid plans and usage-based conditions require contacting Blip.
Features
- Build conversational flows with a drag-and-drop interface
- Configure AI agents, language models, knowledge bases, tools, and guardrails
- Connect WhatsApp, Instagram, Messenger, Telegram, SMS, email, and other channels
- Track bot metrics, customer journeys, dashboards, and custom reports
- Provide human-assisted service with queues, agent metrics, and CSAT
- Run conversational campaigns with lead qualification and funnel reporting
- Process payments through Pix, credit cards, boleto, and payment links
- Customize integrations through APIs and SDKs
Use cases
- Build automated customer-service journeys across messaging channels
- Qualify leads from ads and send enriched data to a CRM
- Automate sales, product catalogs, orders, reservations, and payments
- Assist human agents with AI-generated context and responses
- Monitor customer conversations and identify market or reputation signals
- Send operational or promotional messages through WhatsApp and SMS