tools
Avoma Conversation & Revenue Intelligence
Avoma records and analyzes customer calls, scores conversations, assists reps live, and supports sales coaching.
Avoma Conversation Intelligence helps sales and customer-facing teams review calls, score conversations, coach representatives, and identify recurring objections, competitor mentions, feature requests, deal risks, and churn signals.
It includes live answer cards, custom AI scorecards, talk-pattern analysis, smart phrase tracking, email and Slack alerts, and usage insights. Conversation Intelligence is an add-on, so a base Avoma plan may also be required; viewers and collaborators are free.
Features
- Provides contextual answer cards during live sales calls
- Scores calls with pre-built or custom AI scorecards
- Analyzes talk patterns, objections, competitor mentions, and topics
- Tracks smart phrases for deal risks, churn signals, and feedback
- Sends tracker alerts instantly, daily, or weekly via email and Slack
- Measures call activity, engagement, coaching accountability, and time saved
- Integrates with calendar, conferencing, dialer, CRM, and collaboration tools
Use cases
- Coach sales representatives using scored calls and talk-pattern trends
- Prepare reps to answer objections during live customer conversations
- Identify deal risks, churn signals, and product feedback across calls
- Track whether teams use meetings and coaching workflows consistently
- Review competitor mentions and feature requests at scale
Pros
Cons
Pricing
- Starting price
- $19
- Pricing checked
- 2026-09-19
Startup
$19
- Per recorder seat per month
- Unlimited AI Meeting Assistant and 1:1 Scheduler
- Automatic Video Recording
- Unlimited Real-time Transcription
- Unlimited AI Summary Notes
- Viewers are free
Organization
$24
- Per recorder seat per month
- Custom AI Notes and Group Scheduler
- Limited Conversation Intelligence
- Smart Playlist & AI Automations
- API Integration & Webhooks
- Viewers are free
Enterprise
$39
- Per recorder seat per month
- Minimum 10 Paid Seats
- Unlimited Usage Intelligence
- Team-Specific Access Controls
- Single Sign-On (SAML/OIDC)
- HIPAA Compliance
Conversation Intelligence
$29
- Per seat per month
- AI Coaching Recommendations
- AI Call Scoring
- Smart Trackers
- Global Ask Avoma
Revenue Intelligence
$29
- Per seat per month
- AI Deal Risks
- Sales Methodology Tracker
- AI Win Loss Analysis
- Forecasting
Lead Router
$19
- Per seat per month
- Advanced Routing Rules
- Inbound Form Qualification
- Outbound Lead Hand-off