tools
AOP Copilot
AOP Copilot turns natural-language prompts and SOPs into structured Agent Operating Procedures for Decagon AI agents.
AOP Copilot helps CX and technical teams create AI-agent workflows from rough ideas or existing standard operating procedures. It generates structured AOPs, validates workflow structure, and supports drafting, revising, and deployment inside Decagon’s interface.
The functionality is now available directly in Duet rather than as a standalone product. Decagon’s pricing is not publicly listed on an official pricing page; its pricing materials describe usage-based per-conversation and per-resolution options.
Features
- Generates AOP workflows from natural-language prompts
- Converts standard operating procedures into structured AOPs
- Creates first-pass AOP skeletons from rough ideas
- Understands and connects AOP workflow step types
- Validates workflows for structural soundness
- Applies AOP writing standards for clarity and modularity
- Embedded in Decagon’s agent-management interface
Use cases
- Convert support SOPs into AI-agent workflows
- Draft an agent workflow from a rough operational idea
- Create and revise AOPs inside Decagon
- Validate workflow structure before deployment
- Build customer-service workflows across chat, voice, and email