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Technical Support Engineer (GPU Cluster), India

About the Role As a Customer Support Engineer at a pioneering AI company, you'll be the first line of defense to support customers as they build out training, fine tuning, and inference solutions with Together AI. You'll dive deep into comp

Company

Together AI

Location

Pune or Bangalore, India

Status

Open

Posted

2025-08-29T01:59:02+00:00

Together AI is hiring a customer support engineer for its Kubernetes GPU cluster service, based in Pune or Bangalore and working on-site. The person resolves customer issues around training, fine-tuning and inference, handles problems before they reach engineering or product, writes troubleshooting documentation, and shares support patterns with engineering and go-to-market teams. The posting asks for 3+ years in customer-facing technical work, at least one in AI or mission-critical SaaS support, plus Kubernetes, SLURM, Ansible, HPC networking and NFS storage. The workweek is either Saturday–Wednesday or Wednesday–Sunday.