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Strategic Business Operations Lead, API

Perplexity's API Platform brings our work in AI, search, and agent orchestration to developers. Our customers range from AI-native startups to some of the world's largest technology companies. Working with them, alongside our own developmen

Company

Perplexity

Location

San Francisco

Status

Open

Posted

2026-09-11T00:33:50.402+00:00

Perplexity is hiring a Strategic Business Operations Lead for its API Platform, split about evenly between customer-facing work and strategic projects. The person owns a portfolio of API customers, builds adoption and renewal plans, designs post-sale processes such as segmentation, onboarding and health signals, runs programs like endpoint migrations and customer communications, and analyzes usage and commitment data. The posting asks for five or more years in business operations, consulting, customer success or account management, strong analytics, and curiosity about APIs and AI products. SQL, CRM or BI experience is a plus.