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Staff Machine Learning Scientist

Fin, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on cus

Company

Intercom

Location

London, England

Status

Open

Posted

2025-09-24T14:35:57+00:00

Fin's machine learning team, now part of Salesforce, is hiring a staff ML scientist in London. The role covers framing product problems as ML problems, exploratory data analysis, choosing algorithms, offline evaluation, and working with engineers to get prototypes into production. It also includes hiring, mentoring and setting technical standards. The posting asks for five to eight years of applied ML experience, prior senior or staff work, strong programming and communication, and typically an MSc. The team says it ships models to beta quickly.