jobs

Staff AI Product Manager

Fin, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on cus

Company

Intercom

Location

London, England

Status

Open

Posted

2025-12-12T09:36:29+00:00

Fin, now part of Salesforce, is hiring a Staff AI Product Manager in London, on-site, to lead part of the company's AI product surface — either the Fin AI platform or the AI agent. The role covers vision, strategy and roadmap, running experiments, defining success metrics and taking AI features to production, working daily with ML scientists, engineers, researchers and designers. The posting wants strong AI/ML technical fluency, product judgment, customer research skills and cross-functional leadership. It is a new AI Product Management function.