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Solutions Engineering Lead, Consumer

Scale plays a vital role in the development of AI applications, and consumer businesses are where those applications meet the most users, the most traffic, and the least patience for a bad experience. Retail and e-commerce, media and stream

Company

Scale AI

Location

New York, NY; San Francisco, CA

Status

Closed

Posted

2026-09-17T17:59:28+00:00

Scale AI is hiring a Solutions Engineering Lead for its consumer vertical, based on-site in New York or San Francisco. The role is a player-coach position: managing three to five solutions engineers while owning the most strategic consumer accounts. Day-to-day work spans reference architectures, demo environments, evaluation frameworks and SOW templates, plus GenAI problems such as agentic customer experience, personalization, search relevance and content moderation. The posting asks for customer-facing technical experience, hands-on Python and work on high-scale consumer systems; mentoring counts more than a management title.