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Senior Support Specialist Desktop Perplexity (London, Belgrade, Berlin)

About the RoleWe are seeking talented Customer User Support to join our team and support users of our desktop apps. In this role, you will help users solve challenging technical issues and maximize value from our AI-native browsing experien

Company

Perplexity

Location

London; Belgrade; Berlin

Status

Closed

Posted

2026-10-05T15:03:55.532+00:00

Perplexity is hiring a senior support specialist for its desktop apps, including the Comet browser. The job is the dedicated technical resource for desktop browser users: troubleshooting, guiding them through the product, and becoming the go-to expert on Comet for users and internal teams. The person partners with Enterprise, Mobile and Desktop teams and turns recurring user issues into fixes with Engineering and go-to-market colleagues. The posting asks for 3+ years in technical support engineering focused on application development, plus AI tools in workflows. Hybrid, at three locations.