jobs

Senior Program Manager, Consumer Device Safety Operations

About the TeamAt OpenAI, the User Safety & Risk Operations (USRO) team helps protect our products and users from abuse, fraud, safety risks, and other forms of misuse. We operate at the front line of real-world safety and risk management, t

Company

OpenAI

Location

San Francisco

Status

Open

Posted

2026-08-11T16:13:55.815+00:00

OpenAI seeks a senior program manager to build safety, quality, and risk operations for a new category of consumer devices. The role involves defining workflows, escalation paths, launch-readiness plans, quality controls, and monitoring for device-related incidents, coordinating across product, engineering, legal, privacy, policy, support, logistics, and vendors. It asks for 8+ years in program management, product safety, quality, regulatory operations, incident management, or similar fields. The position is based in San Francisco and hybrid, three days a week in office; some work may involve sensitive material.