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Senior Network Performance Analyst – AI Transformation, Network Strategy and Performance

As Senior Network Performance Analyst – AI Transformation, you will own end-to-end network planning for Amazon's Customer Service network, including outsourced (Global Outsourcing) sites. You will work at the intersection of data, strategy,

Company

Amazon

Location

Seattle, Washington, USA

Status

Closed

Posted

2026-09-17T00:00:00+00:00

Amazon is hiring a Senior Network Performance Analyst for its Network Strategy and Performance team in Seattle. The role owns end-to-end capacity planning for customer service internal and outsourced sites, across 4-week, monthly/quarterly, and 3-year horizons. Work includes risk mitigation, finance cost projections, cross-functional alignment, and using AI tools such as AgentZ and Kiro to automate planning tasks. Basic qualifications include five years of program/project management and supply chain experience, plus data-driven improvement and senior-leadership communication. Distinctive elements: independent AI adoption and leadership presentations.