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Senior Data Scientist - AI Tooling

Fin, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on cus

Company

Intercom

Location

Dublin, Ireland; London, England

Status

Open

Posted

2025-10-10T14:41:07+00:00

Intercom is hiring a senior data scientist for its Research, Analytics & Data Science team. The role builds LLM and agent-powered internal tools for go-to-market teams: account research, next-best-action recommendations, renewal propensity, pipeline risk, call summaries and QBR briefs. The person owns the full lifecycle, writing Python backends and React frontends and measuring real business impact. The posting asks for applied data science with measurable GTM results, RAG, prompt and tool design, vector search, evals, SQL, Python or R, and orchestration tools like DBT or Airflow.