jobs

Machine Learning, Tech Lead

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK.

Company

Monzo

Location

Cardiff, London or Remote (UK)

Status

Open

Posted

2026-07-03T08:42:01+00:00

Monzo is hiring a Machine Learning Tech Lead in its Operations Machine Learning team, leading ML for the Workforce Management vertical: forecasting customer support demand, matching supply to demand, routing and escalation, and predicting time-to-completion. The role mixes hands-on model work with leading and coaching a team of ML scientists. The posting asks for recent hands-on ML practice, foundations in statistics, forecasting, optimisation or operations research, and production ML experience. Pay is £113,200–£145,200, with visa sponsorship and relocation support; the job is UK-based, remote or from London or Cardiff.