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Head of Employee Tech & Experience (ETX)

About the TeamEmployee Tech & Experience (ETX) helps people at OpenAI do their most ambitious work. Across Helpdesk, Executive Support, Systems Operations, Logistics and AV, we make technology simple, reliable and secure. Employee needs gui

Company

OpenAI

Location

San Francisco

Status

Open

Posted

2026-09-22T22:17:53.988+00:00

OpenAI is hiring a Head of Employee Tech & Experience to run its global internal IT organization — helpdesk, systems operations, logistics and AV — reporting to the Head of Global IT. The role sets strategy and investment priorities, scales global services, and extends what AI agents can own end to end. It asks for experience leading global organizations through growth and transformation, using research and design to remove employee friction, and building leadership teams. Based in San Francisco; hybrid, with in-office presence required.