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Hardware Technical Program Manager, Infrastructure Partner Operations

About the TeamThe Industrial Compute team is responsible for building the physical infrastructure that powers OpenAI’s largest-scale AI systems. We design, deploy, and operate next-generation compute infrastructure across a rapidly expandin

Company

OpenAI

Location

San Francisco

Status

Open

Posted

2026-07-31T18:51:24.497+00:00

OpenAI's Industrial Compute team is hiring a technical program manager to own operational delivery across third-party infrastructure partners, including major cloud providers and compute vendors. The role covers governance frameworks, business reviews, operational scorecards, SLAs and KPIs, escalation and incident management, and dashboards reporting partner performance to executives, coordinating with hardware engineering, capacity planning, networking, deployment, reliability and supply chain. It asks for 7+ years in technical program management or infrastructure or cloud operations and hyperscale data center knowledge. The person drives partner accountability without owning the underlying infrastructure.