jobs

Forward Deployed Engineer, Operations & Sustainment (R5497)

Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and

Company

Shield AI

Location

San Diego, California

Status

Open

Posted

2026-08-04T05:34:13.632+00:00

Shield AI's Forward Deployed Engineer, Operations & Sustainment supports Hivemind autonomy software in real operating environments. The role covers installing, configuring, validating, training, troubleshooting and sustaining the product at customer sites, and turning field findings into runbooks, baselines, evidence packages, known-issue records and escalation paths. It is travel-intensive: at least 50% travel, including international trips, test and training events and multi-week deployments. The posting asks for strong technical judgment, clear customer communication and comfort under field pressure.