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Forward Deployed Data Scientist

Fin, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on cus

Company

Intercom

Location

San Francisco, California

Status

Open

Posted

2026-09-14T12:57:04+00:00

Intercom is hiring a Forward Deployed Data Scientist in San Francisco. The role is in the Research, Analytics & Data Science team. The person will embed with strategic customers to build enterprise Fin deployments, understand support workflows, and design data-driven solutions. They will work with sales, success, and product, and feed field insights back into product strategy. The posting asks for real-world data science experience, SQL, production-aware Python, AI/ML evaluation, and travel to customer sites. Its distinctive parts are customer-embedded deployment work and a feedback loop into product development.