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Engineering Manager, AI Models Infrastructure

Fin, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on cus

Company

Intercom

Location

Dublin, Ireland; London, England

Status

Open

Posted

2026-04-07T11:01:40+00:00

Fin, part of Salesforce, is hiring an engineering manager for its AI Models Infrastructure team. That team builds and runs the platform used to train and operate Fin's own customer-service AI models. The manager leads expert engineers, plans and delivers roadmaps with senior engineers, and may take on more platform areas as the group grows. The posting asks for experience leading infrastructure or platform teams, a strong engineering background, and technical judgment; training ML models and running them in production at scale is an advantage.