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Customer Learning Program Lead

About the TeamOpenAI’s mission is to ensure that artificial general intelligence benefits all of humanity. Customer Education plays an important role in that mission by helping people and organizations use increasingly capable AI systems ef

Company

OpenAI

Location

San Francisco

Status

Open

Posted

2026-07-21T00:49:52.994+00:00

OpenAI's Customer Education group is hiring a lead for its enterprise customer learning program. The person will manage a Customer Learning team, own the customer-facing Learn experience, curriculum and program portfolio, and turn customer needs into role-based tracks and paths. The posting asks for 10+ years in customer education, product education, digital learning or customer adoption, plus experience managing a multidisciplinary team and scaling a customer-facing learning program. Enterprise software, developer tools or AI background is preferred. The role is hybrid in San Francisco.