jobs

Contributor Experience Manager, Community

Scale’s Generative AI business unit is experiencing historic growth. As the Community Manager, you will spearhead initiatives connecting hundreds of thousands of expert contributors on our platform. This is a strategic operational role requ

Company

Scale AI

Location

San Francisco, CA; New York, NY

Status

Open

Posted

2026-09-09T17:07:03+00:00

Scale AI is hiring a Contributor Experience Manager in its Generative AI unit. The role handles communications and engagement for hundreds of thousands of expert contributors: contributor messaging, virtual events and campaigns, external platforms such as Reddit, the internal Outlier Community, routing feedback and disputes, and metrics-driven improvements to product and operational strategy. The posting asks for five or more years in communications, experience with communities of thousands on Slack, Discord or Discourse, SQL or Claude Code, and management of one direct report. San Francisco or New York, on-site.