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Consumer Device Safety & Risk Operations Specialist, User Safety & Risk Operations

About the TeamAt OpenAI, our User Safety & Risk Operations (USRO) team helps protect our products and users from abuse, fraud, safety risks, and other forms of misuse. We operate at the front line of real-world safety and risk management, t

Company

OpenAI

Location

San Francisco

Status

Open

Posted

2026-08-06T22:15:09.644+00:00

OpenAI's User Safety & Risk Operations team is hiring a senior individual contributor to build the safety and risk operating model for a new consumer hardware category. The work covers incident taxonomies, severity levels, escalation paths, playbooks for product-safety incidents and regulated or privacy-sensitive cases, plus requirements for case management, logging and monitoring. Launch readiness, tabletop exercises and post-launch monitoring follow. The posting asks for 8+ years in device safety, product safety, hardware operations or technical program management. San Francisco, hybrid three days a week.