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AI Success Manager, East

About Glean: Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant,

Company

Glean

Location

New York, NY

Status

Open

Posted

2026-02-13T22:35:07+00:00

Glean is hiring an AI Success Manager as the main post-sales contact for enterprise customers of its Work AI platform. The job covers running new deployments, guiding SSO and connector setup, writing joint success plans, reporting on adoption metrics, and managing escalations. It asks for three to five years in technical deployment, implementation management or technical account management of enterprise SaaS, plus cloud platform familiarity and Agile and DevOps knowledge. The posting notes hybrid work, four days a week in the New York office, and a $140,000–$200,000 OTE range.