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Zapier AI

AI by Zapier adds AI steps to Zap workflows for analyzing, classifying, summarizing, extracting, and acting on data.

Zapier AI

In inglese

AI by Zapier is a built-in Zapier workflow step that lets users write prompts, choose AI models, define structured outputs, and connect knowledge sources or app actions. It supports AI-powered tasks such as summarizing, writing, classifying, extracting, and making decisions.

Teams use it to add AI to business automations without routing every workflow step through a model. Tool calls, model tiers, and task usage can add cost; AI by Zapier does not retain learning from previous actions, and knowledge-source limits apply.

Features

  • Add AI-powered steps to Zap workflows
  • Use prompts to summarize, write, classify, or extract data
  • Choose Standard, Advanced, or Premium model tiers
  • Connect OpenAI, Anthropic, Google, Azure OpenAI, or Amazon Bedrock
  • Use app actions and web search as tools
  • Connect documents and data as knowledge sources
  • Define structured output fields for later Zap steps
  • Use Bring Your Own Key for supported AI providers

Use cases

  • Summarize new spreadsheet rows before sending Slack notifications
  • Classify incoming support requests and route them to teams
  • Extract structured fields from messages or documents
  • Draft personalized emails from CRM or form data
  • Search connected apps and take approved actions
  • Generate AI-enriched fields in Zapier Tables

Pros

    Cons

      Latest updates

      Capabilities

      • Writes and edits — “AI handles a single task in a workflow, like writing or summarizing.” source
      • Summaries — “AI handles a single task in a workflow, like writing or summarizing.” source
      • Automations — “A Zap is an automated workflow that completes work across your apps without someone prompting it each time.” source
      • AI agents — “Create your own AI assistants for any task” source
      • Connects your apps — “Instant access to 9,000+ apps” source
      • Single sign-on — “SAML-based SSO and SCIM” source
      • Admin controls — “Advanced admin permissions and app controls” source

      Get it

      Security

      • SOC 2 Type II — “Yes, Zapier has obtained SOC 2 Type II and SOC 3 certifications, demonstrating adherence to stringent security and compliance standards.” source
      • SOC 2 — “Yes, Zapier has obtained SOC 2 Type II and SOC 3 certifications, demonstrating adherence to stringent security and compliance standards.” source
      • GDPR — “Maintain SOC 2 Type II, SOC 3, GDPR, and CCPA compliance” source
      • Not trained on your data — “Enterprise customers are automatically opted out of data training, and customers on other plans can opt out of data training by filling out this form.” source

      Pricing

      Starting price
      $13.33/mo
      Prices checked
      2026-09-24

      Free

      Free

      • Zapier automation platform
      • Unlimited Zaps, Tables, and Forms
      • Two-step Zaps
      • Zapier Copilot*

      Professional

      • $19.99 /month
      • $29.99
      • Multi-step Zaps
      • Unlimited Premium apps
      • Webhooks
      • Email and live chat support
      • AI fields
      • Conditional form logic

      Team

      • $69 /month
      • $103.50
      • 25 users
      • Shared Zaps and folders
      • Shared app connections
      • SAML SSO
      • Priority support

      Enterprise

      Price on request

      • Unlimited users
      • Advanced admin permissions and app controls
      • Advanced deployment options
      • Annual task limits
      • Observability
      • Priority support with screen sharing

      Agents Free

      Free

      • 400 activities per month
      • Live data sources
      • Web browsing
      • Interact with your agents in the Chrome Extension

      Agents Pro

      • $400 billed annually
      • $33.33 /month
      • 1,500 activities per month
      • Live data sources
      • Web browsing
      • Interact with your agents in the Chrome extension

      Agents Enterprise

      Price on request

      • Custom number of activities per month
      • Agent sharing across your organization
      • Enterprise-grade audit logs
      • Restricted apps support
      • Plus the features from Pro

      Chatbots Free

      Free

      • Build up to 2 chatbots
      • Create custom directives
      • Leverage OpenAI's GPT-3.5 model
      • Share a public link to your chatbot

      Chatbots Pro

      • $160 billed annually
      • $13.33 /month
      • Build up to 5 chatbots
      • Connect your API key to access more AI models
      • Upload 1 knowledge source (1MB text file)
      • Embed your chatbot on your website

      Chatbots Advanced

      • $800 billed annually
      • $66.67 /month
      • Build up to 20 chatbots
      • Remove Zapier logo
      • 3 knowledge sources
      • View past 30 days of conversations
      • Contact us to discuss additional functionality
      Official website