tools
Zapier AI
AI by Zapier adds AI steps to Zap workflows for analyzing, classifying, summarizing, extracting, and acting on data.

In inglese
AI by Zapier is a built-in Zapier workflow step that lets users write prompts, choose AI models, define structured outputs, and connect knowledge sources or app actions. It supports AI-powered tasks such as summarizing, writing, classifying, extracting, and making decisions.
Teams use it to add AI to business automations without routing every workflow step through a model. Tool calls, model tiers, and task usage can add cost; AI by Zapier does not retain learning from previous actions, and knowledge-source limits apply.
Features
- Add AI-powered steps to Zap workflows
- Use prompts to summarize, write, classify, or extract data
- Choose Standard, Advanced, or Premium model tiers
- Connect OpenAI, Anthropic, Google, Azure OpenAI, or Amazon Bedrock
- Use app actions and web search as tools
- Connect documents and data as knowledge sources
- Define structured output fields for later Zap steps
- Use Bring Your Own Key for supported AI providers
Use cases
- Summarize new spreadsheet rows before sending Slack notifications
- Classify incoming support requests and route them to teams
- Extract structured fields from messages or documents
- Draft personalized emails from CRM or form data
- Search connected apps and take approved actions
- Generate AI-enriched fields in Zapier Tables
Pros
Cons
Latest updates
- ChatGPT automation: How to use the Zapier ChatGPT integration (GPT-6 + more) (GPT-6)
Zapier lets users add ChatGPT-powered steps to workflows and access apps directly from ChatGPT.
- Claude integrations: How to use Zapier with Claude (Fable 5.1, Opus 5.5, and more)
Zapier connects Claude to apps and lets users automate workflows directly from Claude.
Capabilities
- Writes and edits — “AI handles a single task in a workflow, like writing or summarizing.” source
- Summaries — “AI handles a single task in a workflow, like writing or summarizing.” source
- Automations — “A Zap is an automated workflow that completes work across your apps without someone prompting it each time.” source
- AI agents — “Create your own AI assistants for any task” source
- Connects your apps — “Instant access to 9,000+ apps” source
- Single sign-on — “SAML-based SSO and SCIM” source
- Admin controls — “Advanced admin permissions and app controls” source
Get it
Security
- SOC 2 Type II — “Yes, Zapier has obtained SOC 2 Type II and SOC 3 certifications, demonstrating adherence to stringent security and compliance standards.” source
- SOC 2 — “Yes, Zapier has obtained SOC 2 Type II and SOC 3 certifications, demonstrating adherence to stringent security and compliance standards.” source
- GDPR — “Maintain SOC 2 Type II, SOC 3, GDPR, and CCPA compliance” source
- Not trained on your data — “Enterprise customers are automatically opted out of data training, and customers on other plans can opt out of data training by filling out this form.” source
Pricing
- Starting price
- $13.33/mo
- Prices checked
- 2026-09-24
Free
Free
- Zapier automation platform
- Unlimited Zaps, Tables, and Forms
- Two-step Zaps
- Zapier Copilot*
Professional
- $19.99 /month
- $29.99
- Multi-step Zaps
- Unlimited Premium apps
- Webhooks
- Email and live chat support
- AI fields
- Conditional form logic
Team
- $69 /month
- $103.50
- 25 users
- Shared Zaps and folders
- Shared app connections
- SAML SSO
- Priority support
Enterprise
Price on request
- Unlimited users
- Advanced admin permissions and app controls
- Advanced deployment options
- Annual task limits
- Observability
- Priority support with screen sharing
Agents Free
Free
- 400 activities per month
- Live data sources
- Web browsing
- Interact with your agents in the Chrome Extension
Agents Pro
- $400 billed annually
- $33.33 /month
- 1,500 activities per month
- Live data sources
- Web browsing
- Interact with your agents in the Chrome extension
Agents Enterprise
Price on request
- Custom number of activities per month
- Agent sharing across your organization
- Enterprise-grade audit logs
- Restricted apps support
- Plus the features from Pro
Chatbots Free
Free
- Build up to 2 chatbots
- Create custom directives
- Leverage OpenAI's GPT-3.5 model
- Share a public link to your chatbot
Chatbots Pro
- $160 billed annually
- $13.33 /month
- Build up to 5 chatbots
- Connect your API key to access more AI models
- Upload 1 knowledge source (1MB text file)
- Embed your chatbot on your website
Chatbots Advanced
- $800 billed annually
- $66.67 /month
- Build up to 20 chatbots
- Remove Zapier logo
- 3 knowledge sources
- View past 30 days of conversations
- Contact us to discuss additional functionality